Terms of Service

Welcome to COFTT, an online marketplace connecting businesses and individuals in the UAE across various industries. By accessing or using our services, you agree to comply with and be bound by the following terms of service:

The following terms of service (these "Terms of Service") govern your access to and use of the COFTT  website and mobile application, including any content, functionality, and services offered on or through www.coftt.com or the COFTT mobile application (the "Site") and its affiliates, as applicable. COFTT and its affiliates are collectively referred herein as "COFTT," "we," or "us," and "you" or "user" means you as a user of the Site.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service and the COFTT Payment Terms, found here (“Payment Terms”), which are incorporated herein by reference. You further acknowledge that you have read and understood our Privacy Policy, found here. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13, you are not permitted to use the Site or the COFTT services. By using the Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

The original language of these Terms of Service, as well as all other texts throughout the Site, is English. COFTT makes this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

COFTT (hereinafter: Application) is an online platform designed to connect businesses and individuals seeking consultancy services with experienced and professional consultants. The Application is customized for use on desktop and mobile devices and aims to provide an efficient and user-friendly experience for both consultants and clients. Through the Application, clients can search and browse through a wide range of consulting services and choose the consultant that best fits their needs. Similarly, consultants can create a profile, showcase their skills and experience, and connect with clients looking for their expertise. The Application is designed to facilitate and streamline the process of finding and hiring consultants, and to promote transparency and accountability in the consulting industry.

Terms of Use for Consultants:

  • Consultants must provide accurate and complete information when creating their account profile.
  • Consultants must verify their account by providing a valid ID.
  • Only consultants with valid licenses to do business in the UAE or other specified regions may list their services on COFTT.
  • Consultants may not share personal information or communicate with clients outside of the COFTT platform.
  • Consultants are responsible for ensuring the accuracy of their service listings and pricing.
  • Consultants must deliver their services as described in their listing.
  • Consultants must maintain a high level of professionalism when communicating with clients.
  • Consultants must respond promptly to client inquiries and requests.
  • Consultants may not discriminate against clients based on race, gender, religion, or other personal characteristics.
  • Consultants may not engage in any illegal or unethical behavior while using the COFTT platform.
  • COFTT reserves the right to remove any consultant listings or terminate any consultant accounts that violate the platform's terms of service.
  • Consultants may not share their login credentials or allow others to access their COFTT account.
  • Consultants must comply with all applicable laws and regulations.
  • Consultants must maintain their own liability insurance and any other necessary certifications or licenses.
  • Consultants may not make any false or misleading statements in their account profile or service listings.
  • COFTT does not guarantee the quality or accuracy of consultant services, and clients should do their own due diligence before hiring a consultant.
  • Consultants must maintain their availability calendar up-to-date to avoid any misunderstandings with clients.
  • Consultants must respect the privacy of their clients and keep all confidential information secure.
  • Consultants are responsible for ensuring that their services comply with any applicable intellectual property laws.
  • Consultants must adhere to the platform's payment policies and agree to the fees charged by COFTT for services provided through the platform.

Terms of Use for End-Users

  • You must be at least 18 years of age to use our platform, or have the permission of a parent or legal guardian.
  • You are responsible for ensuring the accuracy of your personal information provided during registration.
  • You are responsible for maintaining the confidentiality of your account login information.
  • You may only have one account on our platform.
  • You may not use our platform to engage in any illegal or fraudulent activity.
  • You may not use our platform to harass, bully, or threaten others.
  • You may not post any offensive or inappropriate content on our platform.
  • You may not use our platform to distribute spam or unsolicited messages.
  • You are responsible for complying with all applicable laws and regulations while using our platform.
  • You may not attempt to bypass or circumvent any security measures on our platform.
  • You acknowledge that we are not responsible for the accuracy or quality of services provided by consultants.
  • You agree to pay for services received from consultants in a timely manner.
  • You acknowledge that we may terminate your account at any time for violating our terms of service.
  • You agree to use our platform at your own risk.
  • You acknowledge that we are not responsible for any damages or losses resulting from the use of our platform.
  • You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our platform.
  • You may not reproduce, distribute, or modify any content on our platform without our prior written consent.
  • You acknowledge that we may modify these terms of service at any time, and it is your responsibility to review them regularly.
  • You agree to comply with any additional terms and conditions posted on our platform.
  • You acknowledge that these terms of service constitute a binding agreement between you and our platform.

Business Listing Terms:

COFTT (hereinafter: Platform) is an online marketplace for consultants in Dubai and surrounding regions. It is designed to connect businesses and individuals with professional consultants who offer a wide range of expertise and services. Consultants who wish to list their services on the COFTT platform must have a valid license that permits them to conduct business in the UAE and/or the relevant regions where their services are offered. This requirement ensures that our users are able to work with consultants who are authorized to provide services in their respective fields. By using the COFTT platform, businesses and individuals can access a diverse network of qualified consultants and receive high-quality services to meet their unique needs.

Additionally, consultants must verify their account with a valid ID to ensure that only qualified professionals are listed on our platform.

Account Registration

In order to use our services, you must create an account and provide accurate and complete information about yourself or your business. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

Use of Services

Our platform is designed to connect users with consultants across various industries. You agree to use our services for lawful purposes only, and to comply with all applicable laws and regulations. You are solely responsible for the content and information that you share on our platform, and we reserve the right to remove any content or information that violates our policies or is deemed inappropriate.

Consultant Services

Consultants on our platform provide their services to users under separate agreements, which are not the responsibility of COFTT. We do not guarantee the quality or accuracy of any consultant’s services, nor do we endorse or recommend any particular consultant. Users are responsible for evaluating and selecting a consultant that meets their needs and requirements.

Account / Listing Termination

We take the authenticity and accuracy of our platform very seriously. In order to maintain the highest level of trust with our users, we require all consultants to verify their account with a valid ID. Additionally, we reserve the right to terminate any consultant account that violates our terms of service, including but not limited to engaging in fraudulent or unethical practices. If you feel that your account has been terminated unfairly, please contact our support team for assistance.

Consultants who use the COFTT platform agree to not share their personal contact information, including email addresses, phone numbers, and social media handles, with clients or other consultants inside of the COFTT platform. All communication must take place through the messaging system provided by COFTT. This is to ensure the privacy and security of all users of the platform. Any consultant found to be in violation of this policy may have their account terminated.

Subscriptions

We offer various subscription plans for consultants on our platform, which may include additional features and benefits. By subscribing to our plans, you agree to pay the applicable fees and to abide by the terms and conditions of the plan. We reserve the right to modify or cancel any subscription plan at any time, and to change the fees or payment terms.

Intellectual Property

COFTT and its licensors own all intellectual property rights in our platform, including the design, graphics, logos, and content. You agree not to use, copy, or distribute any of our intellectual property without our prior written consent.

Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. We do not guarantee that our platform will be error-free or uninterrupted, or that any information or advice obtained through our platform will be accurate or reliable. We are not responsible for any damages or losses that may arise from the use of our platform or the services provided by consultants.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our platform, or from any services provided by consultants. Our liability shall be limited to the amount paid by you, if any, for accessing our platform or using our services.

Data Privacy and Security

At COFTT, we take data privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website and services.

Collection of Personal Information

  • We collect personal information that you provide to us when you register for an account, update your account information, make a payment, or communicate with us. This information may include your name, email address, phone number, and other identifying information.

Use of Personal Information

  • We use your personal information to provide you with our services and to communicate with you about your account. We may also use your information for marketing purposes, such as sending you promotional emails or newsletters, unless you opt-out of these communications.

Disclosure of Personal Information

  • We do not sell or rent your personal information to third parties. We may disclose your personal information to our service providers who assist us in providing our services, or as required by law.

Security of Personal Information

  • We take reasonable measures to protect the security of your personal information, including encryption of sensitive data and secure storage of your information. However, no security measures are perfect and we cannot guarantee the security of your information.

Data Retention

  • We retain your personal information for as long as necessary to provide our services and for the purposes set out in this Privacy Policy. We may also retain your information for a longer period if required by law or for legitimate business purposes.

Your Rights

  • You have the right to access and correct your personal information, and to request that we delete your information or restrict its processing. You may also withdraw your consent to our processing of your information at any time.

Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes to this Privacy Policy.

If you have any questions or concerns about our data privacy practices, please contact us at privacy@coftt.com.

Privacy and Marketing

We take the privacy of our users very seriously and are committed to protecting their personal information. However, we may use email addresses and phone numbers provided by users for marketing purposes. This may include sending newsletters, promotional offers, and other marketing materials. Users can unsubscribe from these communications at any time by following the instructions provided in the email or by contacting our customer support team. We will never sell or share personal information with third parties for their own marketing purposes without the explicit consent of our users.

Modification of Terms

We reserve the right to modify or update these terms of service at any time, without notice or liability to you. By continuing to use our platform, you agree to be bound by the most recent version of these terms.

If you have any questions or concerns about these terms of service, please contact us at support@coftt.com.